Frequently Asked Questions - KB DRIVING SCHOOL

a: Yes! You may begin the in-class or online theory portion without a G1. Once you obtain your G1, you can begin your in-car lessons. Just be sure to leave yourself enough time, since all course requirements must be finished within one year.

a: Yes — the Ministry of Transportation requires that the theory (in-class or online) be completed before you begin your in-car lessons.

a: If you complete a Ministry-approved course, you'll be eligible for your G2 8 months after your G1 issue date. Without the course, you typically must wait a full year.

a:Yes — we offer flexible installment plans. However, the full balance must be paid before beginning your in-car lessons.

a:Yes — you must complete the full course (theory, home study, in-vehicle) within one year.

a:Your comfort and learning experience matter most. If you feel your instructor isn’t the right fit, you can request a different instructor at any time. Our goal is to make your learning stress-free, confident, and effective.

a:We offer flexible online/e-learning options, so you can complete the course at your own pace.

a:If you hold a G1, you may begin in-car training at any time (after completing online course). Just remember: the entire program must be completed within one year.

a:Once you finish all required hours (online, theory, home study, in-car), we process your certification and it takes about 2 weeks, and it’s added to your DLH. You may check with our office to confirm it's processed before visiting ServiceOntario.

a:Yes. We provide free pick-up and drop-off within our service area (unless you live in a restricted zone). If you’re outside our zone, we’ll arrange a meeting point with your instructor.

a:Yes (for an extra fee per test). This includes a one-hour lesson on the test day. We recommend using your instructor’s car because you're already familiar with it — and the roof sign helps identify the vehicle during the test.

a: Visit DriveTest.ca or call 1-888-570-6110. If you purchase a road test in your package, your instructor can help you book it.

a: You may request a full refund within 7 days of purchase (minus a non-refundable $50 registration fee). Once the student creates the account to start the course, no refunds are available. You have one year to complete the course once started. If you do not complete the online course within one year, you will be required to pay $200 again for the BDE course.

a: You may request a full refund within 7 days of purchase. However, once the in-car lessons have started, there will be no refund.

a: We require at least 24 hours' notice to cancel or reschedule a driving lesson. If less than 24 hours' notice is provided, you will be charged the full lesson fee.