FAQs - KB DRIVING SCHOOL

a: Yes! You may begin the in-class or online theory portion without a G1. Once you obtain your G1, you can begin your in-car lessons. Just be sure to leave yourself enough time, since all course requirements must be finished within one year.

a: Yes — you can start on any weekday or weekend. The online theory portion may be started any time, while in-class sessions run on a set schedule. Check our course schedule or contact us for dates.

a: Yes — the Ministry of Transportation requires that the theory (in-class or online) be completed before you begin your in-car lessons.

a: If you complete a Ministry-approved course, you'll be eligible for your G2 8 months after your G1 issue date. Without the course, you typically must wait a full year. The full course includes 20 hours of theory, 10 hours of home study, and 10 hours of in-car training.

a:Yes — we offer flexible installment plans. However, the full balance must be paid before beginning your in-car lessons. Many students pay half at the start of the theory portion and the rest before driving lessons begin.

a:Yes — you must complete the full course (theory, home study, in-vehicle) within one year.

a:Your comfort and learning experience matter most. If you feel your instructor isn’t the right fit, you can request a different instructor at any time. Our goal is to make your learning stress-free, confident, and effective.

a:We offer flexible online/e-learning options, so you can complete the course at your own pace.

a: • 20 hours of theory (online) • 10 hours of home study / flexible instruction • 10 hours of in-vehicle training

a:If you hold a G1, you may begin in-car training at any time (after completing online course). Just remember: the entire program must be completed within one year.

a:Yes, new drivers who complete the Beginner Driver Education (BDE) course may be eligible for an insurance discount. The discount amount depends on several factors such as your location, car make and model, vehicle age, and your insurance provider’s policies. Once your certification is processed, your course completion will be recorded on your Driver’s License History (DLH). This DLH serves as official proof that you’ve successfully completed an MTO-approved BDE course and is widely recognized by insurance companies. You can pick up your DLH from any ServiceOntario location or order it online once it’s available.

a:At KB Driving School, we don’t just teach you how to drive — we focus on helping you become a confident, safe, and responsible driver for life. Our lessons are personalized to match your learning pace, guided by experienced and patient instructors who make every session stress-free and enjoyable. We offer flexible scheduling to fit your busy lifestyle, with affordable packages and no hidden fees. With a high success rate and a focus on real-world driving skills, most of our students pass their road test on the first try. At KB Driving School, our motto is “Learn to be good on the roads”, because driving is not just about passing a test — it’s about building lifelong safe driving habits.

a:Once you finish all required hours (online, theory, home study, in-car), we process your certification and it takes about 2 weeks, and it’s added to your DLH. You may check with our office to confirm it's processed before visiting ServiceOntario.

a:Yes. We provide free pick-up and drop-off within our service area (unless you live in a restricted zone). If you’re outside our zone, we’ll arrange a meeting point with your instructor.

a:Yes (for an extra fee per test). This includes a one-hour lesson on the test day. We recommend using your instructor’s car because you're already familiar with it — and the roof sign helps identify the vehicle during the test.

a: • Visit DriveTest.ca or call 1-888-570-6110. • If you purchase a road test in your package, your instructor can help you book it.

a: You may request a full refund within 7 days of purchase (minus a non-refundable $50 registration fee). Once the student creates the account to start the course, no refunds are available. You have one year to complete the course once started.

a: You may request a full refund within 7 days of purchase. However, once the lessons have started, if the student decides not to continue, the lessons already completed will be charged at the regular hourly rate, and the remaining balance will be refunded. All purchased lessons must be completed within 6 months from the date of enrollment.

a: There is no refund for other services once purchased.

a: You must notify your instructor at least 24 hours before a lesson to avoid a $40/HR late cancellation or no-show fee.